Refund policy

Your first payment: 14 days

If you are not happy with Premium, write to us within 14 days of the first payment of a plan and we refund that payment in full. This is possible once per player.

Premium stops at once after a refund.

Renewals

Renewals are not refunded. You can cancel any time from your account page to stop the next payment. Premium then stays until the end of the time you paid.

Payments through Link (Stripe)

Premium is sold through Link (Sold through Link, LLC), Stripe's merchant of record (the official seller that collects taxes). Link may also handle refund and payment questions, and may refund a payment itself. After any refund, Premium stops at once.

Your rights

This policy does not remove any right you have under the law of your country.

How to ask for a refund

Write to hello@thegamesnook.com from the email address of your account, and tell us the date of the payment. We answer within a few working days.